Routiqo

ADMIN ASSISTANT, ORTHOPAEDIC WARD

KPJ Healthcare

  • Kuching Specialist Hospital
  • Full-time

GENERAL DESCRIPTION

  • The clerk is responsible for the overall admin duties at the ward.

JOB DESCRIPTION

Organization and Management

  • Understands nursing care in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of hospital.
  • Understands the service organization structure.
  • Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
  • Reports directly to the Chief Nursing Officer with regard to activities, problems or difficulties encountered.
  • Attending enquiries and calls via telephone, direct these calls or relays messages to and from customers.
  • Responsible to ensure the filing system are to order.
  • Responsible for checking and coordinating with PR & Marketing, Finance Services on the internal nursing events.
  • Responsible for distributing the internal memo to Top Management, Consultants, Deputy Chief Nursing Officer and Unit Managers.
  • Responsible for assisting the Chief Nursing Officer to prepare the Management Committee Report, Board of Director Report, KPJ Nursing Report and Hospital Monthly Report.
  • To ensure smooth management of internal and external correspondence.
  • Responsible for ensuring office equipment in proper order.
  • To ensure meetings are organized effectively.
  • Provide personalized clerical duties for smooth management of the office.
  • Maintains the cleanliness of the office.
  • Dispatching: Memo, form and etc. to relevant services.
  • Implement any other duties as delegated by the Chief Nursing Officer.

Human Resource and Management

  • Takes personal responsibility for own professional development and keep up to date with
  • professional change and growth by maintaining mandatory learning hours.
  • Maintain the record of personal leave and training attended.

Policies and Procedures

  • Adheres to the hospital policies and procedure and nursing code of conduct.
  • Maintain confidentiality of patient’s personal and medical history.
  • Ensure to adhere with Prevention and Control of infection.

Facilities and Equipment

  • Assists the qualified staff in the following:
  • Maintains proper storage of biomedical equipment assigned in the unit.
  • Check all equipment to ensure that they are in good condition and ready to be used at all time.
  • Report if there is any fault.
  • Maintains adequate supply of ward stock.
  • Keeps accurate records of equipment, medical supplies and drug in the Unit/ wards.

Safety and Quality Improvement Activities

  • Complies and promotes Baby Friendly Hospital Initiative Breastfeeding Policy, and protect,
  • promote and support Baby Friendly Hospital activities.
  • Participates actively in any other new service that is introduced by the services.
  • Participates in 5S activities and comply with the specified requirements
  • Practices Standard People Practice (SPP) at all times.
  • Ensure compliance of Patient safety goals as safety improvement measures recommended by
  • World Alliance for Patient Safety.
  • Policies on patient and family rights are addressed at all times
  • Participates actively and encourages compliance to all policies and Procedures of ISO9001: 2008,
  • ISO 14001, OHSAS 18001, ISO 14001:2004, Malaysian Hospital Accreditation Standards, Joint Commission International Accreditation Standards, PSG and NNA.
  • Complies with any instruction or measure on occupational safety and health
  • Carries out duties as an employee as stipulated in Occupational Safety and Health Act and
  • Regulations 1994:-
  • To take reasonable care at work for the safety of yourself and other persons;
  • To co-operate with your employer or any other person in the discharge of any duty;
  • To wear or use any protective equipment or clothing provided by the employer
  • To comply with any instruction or measure on occupational safety and health.

JOB REQUIREMENTS

Education:

Minimum: Posses academic qualification of SPM qualification.

Preferred:

  • Have interpersonal and communication skills.
  • Caring, honest and responsible worker.
  • Willingness to work on scheduled hours and anytime when called during emergency.

Knowledge and Experiences:

  • On the job training/ in-services training will be provided.
  • Experience working in hospital setting is an advantage.

Skills & Competencies

  • Certificate in Computer Technologies/system.
  • Able to converse fluently and write in English Language and Bahasa Malaysia.

Personal attributes

  • Good leadership, good interpersonal and communication skills and good time management.
  • Prepared to work as a team member in the best possible manner.

Skills

  • Communication
  • English
  • Leadership
  • Malay
  • Time management