ASSISTANT, CREDIT ADMIN

KPJ Healthcare

Bill Collection & Verification
Collect bills from MCO ( Managed Care Organisation ) and verify the total number of bills received and pending.
Ensure all debtor codes and final bills are accurately tallied with the Guarantee Letter (GL).
Update GL numbers as required.
Document Handling & Filing
Reprint received bills when necessary.
Scan bills, GL (Guarantee Letter) documents, and other required reports; save them systematically in the file server.
Arrange and store physical bills every 3 months for proper archival.
Bill Submission & Tracking
Submit bills either in hardcopy or through the company’s designated portal according to internal guidelines.
Record and track courier tracking numbers and input them later into the STD HITS system.
Monitor and ensure timely and standard-compliant bill submission to insurance companies as per management requirements.
Reporting
Generate and submit weekly reports on bill submission status and progress.
Insurance Liaison
Check the insurance portal regularly for updates and changes.
Monitor emails for any requirements or instructions from insurance companies.
Appeal unprocessed or rejected insurance claims and ensure timely follow-up.
Customer Service & Communication
Attend to inquiries from corporate clients and insurance companies promptly and professionally.

Skills