Routiqo

ASSISTANT - FOOD & BEVERAGE

Sunway

  • Perak
  • Full-time
  1. To ensure that the Cash Float is received in order and an accurate number of denominations have been received in it.
  2. Assistant cum Cashier is to comply fully on all SOP’s designed by the Manager / Assistant Manager
  3. Assistant cum Cashier is to be held accountable for any loss, shortages or variances during their shift.
  4. Handling related issues including feedback & complaint, escalate it to the higher level if required to obtain remedial conclusions
  5. Assistant cum Cashier is expected to have full knowledge of the activities & facilities, after undergoing the Induction Program conducted by the Human Resource and by Food & Beverages
  6. Must be able to explain in a friendly manner but also very detailed about the F&B Services, facilities, activities.
  7. Assistant cum Cashier is required to be patient and mindful on the transaction to avoid from undergoing any Variances / Shortages
  8. Full training will also be provided to enable them to perform in this area on a rotation basis.
  9. Order Taking & Crowd Controlling at the Counter queue lanes will be carried out by the Assistants. This is to ease the selling process from the Cashiers and to speed up on the Service Delivery.
  10. Perform any other duties and responsibilities as and when necessary.

Requirements

To ensure all Food & Beverage Kiosk Operation are well taken care off.To provide information in response to questionsfrom guests and ensure in accordance with the company policies, SOP's and provide AWESOME MOMENTS experience.