Routiqo

Assistant Manager - Demand Planning (ExD)

HEINEKEN

  • Petaling Jaya (brewery), Malaysia
  • Full-time

At HEINEKEN Malaysia, we're looking for a data-driven and collaborative Demand Planner to support the end-to-end demand planning process for our sell-out business. Working closely with our Regional Planning Hub and Commercial teams, you'll translate market insights into accurate demand forecasts that enable product availability, optimise inventory and support business growth.

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What You'll Do

  • Partner with the Regional Planning Hub to validate and enhance baseline demand forecasts using local market intelligence.
  • Collaborate with Sales, Marketing and Trade teams to incorporate commercial activities, promotions and market trends into demand plans.
  • Monitor weekly sales performance, identify forecast deviations, and provide insights on risks and opportunities.
  • Support the monthly Demand Review and S&OP process by preparing demand analysis and recommendations.
  • Conduct scenario planning and risk assessments to improve service levels while minimising inventory and write-off risks.
  • Track forecast performance through key KPIs such as Forecast Accuracy, Forecast Bias and Service Level, and perform root cause analysis to drive improvements.
  • Maintain accurate planning data and product hierarchies within planning systems while supporting continuous process improvements.
  • Build strong partnerships across Commercial, Supply Chain and the Regional Planning Hub to enable effective decision-making.

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What You'll Bring

  • Bachelor's Degree in Supply Chain Management, Business Administration, Industrial/Operations Engineering or a related discipline.
  • 2–3 years of experience in Demand Planning, Supply Chain Planning or Analytics, preferably within an FMCG or fast-moving environment.
  • Exposure to S&OP, Demand Review processes or working with a regional planning hub is an advantage.
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Advanced proficiency in Microsoft Excel and PowerPoint; experience with planning systems such as FuturMaster or SAP is an advantage.
  • Strong communication and stakeholder management skills, with the ability to collaborate across regional and local teams.
  • A continuous improvement mindset with a structured and detail-oriented approach to planning.
  • A proactive team player who embodies HEINEKEN's values of collaboration, curiosity and delivering results.

Skills

  • Analytical
  • Communication
  • Process improvement
  • SAP
  • Stakeholder management
  • Supply chain
  • Teamwork