Routiqo

ASSISTANT RESTAURANT MANAGER - GORDON RAMSAY BAR & GRILL

Sunway

  • Bdr Sunway
  • Full-time
  • Oversee all GRBG restaurant F&B and daily

operations within budget guidelines while maintaining top quality and service standards.

  • Maximize sales and revenue through effective

upselling and promotion of GRBG products.

  • Deliver exceptional guest experiences through

proactive engagement, professional service, and timely resolution of guest issues or complaints.

  • Forecast, plan, and coordinate restaurant

reservations, orders, and staff scheduling in collaboration with the Kitchen Team to ensure smooth operations.

  • Lead, coach, appraise, and motivate the GRBG service

team; ensure proper delegation, accountability, and effective communication.

  • Develop and execute monthly service training plans;

ensure team members possess the necessary product knowledge and technical skills through continuous learning and daily briefings.

  • Promote teamwork, open communication, and ownership

among team members to enhance morale and productivity.

  • Ensure full compliance with GRBG SOPs, Food Safety

Management System (FSMS), Occupational Safety & Health (OSH), and security regulations.

  • Monitor staff attendance, punctuality, grooming, and

discipline to maintain professional standards at all times.

  • Maintain cleanliness and order in all restaurant

areas; oversee regular equipment maintenance and follow up on repair requests.

  • Manage inventory and par levels of operating

supplies, including food, beverages, and collateral.

  • Prepare and review monthly forecasts for covers,

revenue, and labor costs; monitor Profit & Loss performance and implement corrective actions for cost control and sales growth.

  • Carry out all supervisory duties in accordance with

hotel policies and applicable laws.

Requirements

Qualifications

  • Minimum

SPM or Diploma in Hotel Management

  • Additional

certifications in Food & Beverage Management or Leadership will be an advantage.

Experience

  • Minimum 3 years working experience as Restaurants Supervisor, Banquet operations, In-Room

Service/ Butler Service

  • Proven

experience in leading a service team and ensuring smooth daily operations.

  • Strong

background in guest service excellence and handling guest feedback professionally.

Skills

  • Computer

– literacy Microsoft Office, Outlook etc.

  • Strong

planning and organizational skills with excellent time management abilities.

  • A

good listener with genuine care and empathy for guests and team members.

  • Passionate,

quality-driven, and guest-centric with attention to detail.

  • Friendly

yet firm leadership style with the ability to motivate and coach the team effectively.

  • Knowledge

of Food Safety Management System (FSMS) and Occupational Safety & Health (OSH) practices.

  • Able

to work under pressure in a fast-paced environment while maintaining service standards.

Skills

  • Attention to detail
  • Communication
  • Inventory management
  • Leadership
  • Microsoft outlook
  • Teamwork
  • Time management