Routiqo

Business Support Executive (HK Support, iGM)

iFAST

  • Kuala Lumpur, Malaysia
  • Full-time

Job Responsibility:

  • Support in house advisers by addressing inquiries related to investment and insurance platform.
  • Process insurance applications, renewal, cancellation, and payment.
  • Provide various premium collection reports for commission payout purposes.
  • Provide technical support and maintain a customer database.
  • Serve as a liaison between various departments, including Customer Service and Operations, ensuring effective communication and operational efficiency while guiding advisers to complete follow up items.
  • Assist the Business Development team in implementing sales initiatives and support other ad hoc projects as needed.

Requirements:

  • Diploma/ Degree holder in Business, Finance, or equivalent background will possess higher chance for the post.
  • Excellent analytical, prioritization, communication, and problem-solving skills.
  • Proficiency in Cantonese, good command of English and Mandarin, both spoken and written to effectively communicate with Mandarin/Cantonese
  • speaking internal or external parties.
  • Willing to work during local Public Holiday.

Skills

  • Analytical
  • Chinese
  • Communication
  • English
  • Problem solving