Car Park Attendant
Sunway
Job Summary / Ringkasan Jawatan
Support the smooth day-to-day operations of the mall's car park by ensuring parking equipment is functioning properly, assisting customers, and maintaining a safe and orderly parking environment.
Menyokong kelancaran operasi harian tempat letak kereta pusat beli-belah dengan memastikan peralatan parkir berfungsi dengan baik, membantu pelanggan, serta mengekalkan persekitaran parkir yang selamat dan teratur.
Key Responsibilities / Tanggungjawab Utama
- Monitor and inspect car park machines and equipment, and report any faults for repair.
Memantau dan memeriksa mesin serta peralatan parkir, serta melaporkan sebarang kerosakan untuk tindakan pembaikan.
- Refill parking tickets at entry stations to ensure uninterrupted operations.
Mengisi semula tiket parkir di stesen masuk bagi memastikan operasi berjalan lancar tanpa gangguan.
- Assist in directing traffic flow during peak periods and special events.
Membantu mengawal aliran trafik semasa waktu puncak dan acara khas.
- Attend to customer enquiries and provide assistance on parking-related matters, such as lost or faulty parking tickets.
Menjawab pertanyaan pelanggan dan membantu menyelesaikan isu berkaitan parkir seperti tiket hilang atau rosak.
- Conduct routine patrols and monitor CCTV systems to ensure the safety and security of the car park.
Melaksanakan rondaan berkala dan memantau sistem CCTV bagi memastikan keselamatan dan keamanan kawasan parkir.
- Provide basic assistance during emergencies and administer first aid when qualified.
Memberikan bantuan asas semasa kecemasan dan menjalankan pertolongan cemas sekiranya berkelayakan.
- Ensure compliance with company policies and procedures, including personal data protection requirements.
Memastikan pematuhan kepada polisi dan prosedur syarikat, termasuk keperluan perlindungan data peribadi.
- Carry out any other duties assigned by the supervisor from time to time.
Melaksanakan tugas-tugas lain yang diarahkan oleh penyelia dari semasa ke semasa.
Requirements
Requirements / Kelayakan
- Minimum SPM qualification or equivalent.
Minimum SPM atau kelayakan yang setaraf.
- Able to communicate in Bahasa Malaysia and basic English.
Mampu berkomunikasi dalam Bahasa Malaysia dan Bahasa Inggeris asas.
- Prior experience in car park operations, security, customer service, or related fields is an added advantage.
Pengalaman dalam operasi parkir, keselamatan, khidmat pelanggan atau bidang berkaitan adalah satu kelebihan.
- Willing to work on shifts, weekends, and public holidays.
Bersedia bekerja mengikut syif, pada hujung minggu dan cuti umum.
- Friendly, responsible, and customer-oriented.
Mesra, bertanggungjawab dan mempunyai orientasi perkhidmatan pelanggan yang baik.
- Able to work independently as well as in a team environment.
