Client Onboarding Specialist (KYC & KYB) – EU Overnight (KL)

Client Onboarding Specialist (KYC & KYB) – EU Overnight (KL)

We are seeking a detail-oriented and experienced Client Onboarding Senior Analyst to join our Kuala Lumpur team, supporting our European operations during overnight hours. You will handle either retail (KYC) or corporate (KYB) client onboarding, ensuring a seamless, compliant, and efficient experience for clients across the EU region. You will work independently during your shift, acting as the key point of contact for onboarding queries and escalations while the broader APAC team is offline.

Key Responsibilities

KYC (Retail/Individual Clients)

• Conduct end-to-end KYC due diligence for individual clients, including ID verification, proof of address, PEP/sanctions screening, and risk assessment.
• Review and validate client documentation in line with EU AML/CFT regulations (e.g., 4AMLD/5AMLD, local requirements).

KYB (Corporate/Institutional Clients)

• Perform end-to-end KYB due diligence for corporate, institutional, and high-net-worth clients, including entity verification, UBO identification, and complex ownership structure analysis.
• Verify corporate documents (e.g., Certificate of Incorporation, Register of Members, Annual Returns) via official registries (HK, SG, BVI, Cayman, EU jurisdictions).

General Onboarding Duties

• Collaborate with Sales, Compliance, and Risk teams to ensure a smooth client journey from application to activation.
• Maintain accurate records and prepare clear documentation for audits and regulatory reviews.
• Identify and escalate high-risk cases or red flags to the appropriate stakeholders.
• Contribute to process improvements and help scale overnight onboarding operations.
• Liaise with the day team in APAC to ensure smooth handovers of pending cases and shift notes.

Who You Are

• Experience: 3–5 years of combined KYC and KYB experience in banking, fintech, or a regulated financial services environment.
• Regulatory Knowledge: Strong understanding of EU AML/CFT regulations and global KYC/KYB standards.
• Document Expertise: Familiar with both individual ID documents and corporate registry filings across key jurisdictions (HK, SG, BVI, Cayman, EU).
• Tools: Proficient with KYC/KYB platforms (e.g., World-Check, Sumsub, Jumio) and corporate registry searches.
• Independent Worker: Proven ability to work autonomously during overnight hours, making sound decisions with minimal supervision.
• Language: Professional proficiency in English required. Mandarin is a strong plus, but not mandatory
• Digital Asset Interest: Curiosity about blockchain, crypto, and the future of digital finance.
• Shift Flexibility: Willing to work a permanent overnight schedule (approx. 8pm – 5am MYT) to support EU time zone.

Working Conditions

• Shift: Permanent Overnight (EU coverage) – Sunday night to Thursday night or as rostered.
• Location: Must be based in Malaysia and legally eligible to work.
• Remote

What We Offer

• Opportunity to work across both retail and corporate onboarding in a high-growth digital asset company.
• International exposure, supporting EU clients and stakeholders.
• Competitive salary with overnight shift allowance (where applicable).
• Discretionary bonus, comprehensive benefits, and career development support.