Clinic Administrative Assistant (4 Days Work Week)

Job Responsibilities

1. Perform of Admin / Accounts duties (85%):

• Generate billing, clear outstanding payments, and update the tracking sheet for all inpatient/hospital bills
• Handle and ensure timely submission of all insurance claims through the relevant provider portals, and keep the tracking sheet updated
• Clear outstanding payments for all outpatient cases, including TPA and direct insurance providers such as Fullerton, MHC, Adept, Alliance, etc.
• Submit and clear payments for Mediclaim transactions
• Respond to and manage all insurance- and hospital-related queries
• Submit the daily POS collection report to the Finance team on a weekly basis

2. Perform General Clinic / Reception Duties (5%):

• Register and triage of new and existing patients
• Perform height and weight measurement
• Handle of all incoming calls and patient’s enquiries
• Schedule of appointment for patients
• Payment collection

3. Any other duties assigned by the Doctors / Clinic Manager (10%)