COO Analyst

Job Summary

As a COO Office Analyst at Mr DIY, you will play a pivotal role in supporting the Chief Operating Officer by analyzing business operations and driving process improvements, with a strong focus on international expansion. This position involves detailed market research, cross-functional collaboration, and data-driven decision-making to support the company’s growth strategies across new and existing markets.

Key Responsibilities

• Operational Analysis: Evaluate performance metrics across local and international markets to identify growth opportunities and operational efficiencies.
• International Expansion: Conduct market analysis, feasibility studies, and competitive benchmarking to support global market entry and expansion strategies.
• Project Management: Assist in planning and executing international expansion initiatives, ensuring alignment with company goals and timelines.
• Market Research: Analyze global retail trends, customer behavior, and regulatory landscapes to inform strategic decisions.
• Reporting: Prepare comprehensive reports, dashboards, and presentations on operational performance and expansion progress for the COO and senior leadership.
• Stakeholder Coordination: Collaborate with regional teams to align operational processes and ensure seamless execution of international projects.
• Process Optimization: Identify inefficiencies in workflows across markets and recommend solutions to improve productivity and cost-effectiveness.
• Risk Assessment: Identify potential risks in international operations and propose mitigation strategies to support sustainable growth.

Job Requirements

• Bachelor’s degree in Business Administration, International Business, Engineering, Economics, or a related field.
• First class honours from top universities will have added advantage.
• 3+ years of experience in financial analysis, operations analysis, consulting, or roles involving international business expansion.
• Strong analytical and problem-solving skills with proficiency in tools like Excel, Power BI, or Tableau.
• Knowledge of international retail operations, market entry strategies, and regulatory compliance.
• Excellent communication and presentation skills, with experience engaging senior stakeholders.
• Ability to work in a fast-paced, cross-functional, and multicultural environment.
• Proficiency in additional languages is an advantage.