COORDINATOR - MEMBERSHIP

• Actively promote membership enrollment
• Selling membership in accordance with the organization’s policy and procedures.
• Planning, coordination and administration of all membership sales avenues.
• To respond quickly and efficiently to all in-coming sales enquiries of any nature.
• Timely and accurate communication with all interested requests for information
• To manage booths, roving, online enquiries, tele sales or in park counter.
• To communicate politely and responsibly with clients, team members and other internal departments.
• Performs other related duties as required and directed by Manager and other members of the Sunway Lagoon Management team.

Requirements

• Minimum SPM qualification or equivalent.
• Strong communication and customer service skills
• Basic computer and data entry proficiency
• Ability to manage memberships, renewals, and inquiries
• Friendly, professional, and service-oriented attitude
• Able to handle multiple tasks in a fast-paced environment
• Previous experience in customer service or admin is a plus
• Able to work on shifts, weekends, school holidays and public holidays.