Credit Admin Clerk (Fresh Graduate Diploma)

Job Responsibilities: -

1. Credit Administration & Documentation Support

• Create and maintain customer details, account records and account setup.
• Support preparation and issuance of letters and related documentation.
• Review documents and updating relevant system records where required.
• Process disbursement requests and ensure accuracy of supporting documents.

2. Security Documentation & Discharge Process

• Assist in the handling, sorting, and verification of loan and security documents.
• Assist in discharge of charge including preparation and coordination of required discharge documents.
• Follow up with solicitors, branches, and internal parties on any outstanding matters/status update.

3. Payment & Administrative Processing

• Process payments to relevant parties in accordance with established procedures.

4. Record Management & Compliance

• Maintain proper filing systems (physical and digital).
• Ensure proper documentation and safekeeping of records for operational and legal purposes.

5. Mail, Courier & Document Administration

• Record and track all incoming and outgoing mails/documents received.
• Ensure timely distribution of documents to the respective recipients.
• Prepare and verify documents for courier dispatch, ensuring accuracy of address and proper documentation.
• Maintain proper filing of incoming and outgoing mails/documents records.

6. Front Desk

• Handle incoming calls, address general inquiries, and direct calls to the appropriate personnel promptly.
• Attend to visitors, clients, and external parties professionally.

7. Ad Hoc Duties

• Provide administrative and operational support as assigned by management.

Job Requirements: -

• Candidates must have minimum SPM or Diploma in Banking or its equivalent.
• Candidates with prior experience in credit administration or conveyancing documentation is preferred (relevant credit administration, banking qualifications, conveyancing are an added advantage).
• Attention to Detail: Possess high level of accuracy in handling documents, recordkeeping, and data entry.
• Organization & Time Management: Ability to multitask, prioritize work, and meet the deadlines efficiently.
• Technical Skills: Proficient in using Microsoft Office and basic systems used in the department for credit administration and recordkeeping.
• Communication Skills: Strong verbal and written communication skills, with ability to liaise effectively with internal and external parties.
• Adaptability: Flexible and willing to take on additional responsibilities as required.
• Full-time position is available to be based at Menara Hap Seng, KL.

Working Hours (fully on-site)

Monday - Thursday : 9.00 am - 6.00 pm

Friday : 9.00 am - 5.30 pm

Saturday (Alternate) : 9.00 am -12.30 pm