Crew (Full Time) - Rides Operations, Universal Studios Singapore

Job Responsibilities

• Operate rides in accordance with standard operating procedures and safety guidelines.
• Conduct pre-opening and closing checks to ensure equipment and areas are safe and operational.
• Provide excellent guest service, including greeting guests, answering enquiries, and assisting with loading and unloading the rides.
• Monitor guest behaviour and enforce safety rules to ensure a safe environment.
• Respond promptly and appropriately to technical difficulties, guest incidents, or emergencies.
• Maintain cleanliness and presentation of ride areas.
• Support crowd control and queue management during peak periods.
• Report any ride malfunctions, abnormalities, or safety concerns to supervisors.

Job Requirements

• Minimum GCE ‘O/N’ Levels or ITE.
• Prior operations experience of at least 1 year is preferred.

Skills/ attributes

• Strong communication and interpersonal skills, including being comfortable speaking to large groups.
• Attentive to detail and safety-oriented.
• Ability to stay calm and professional in high-pressure situations.
• Team player with a positive attitude.
• Comfortable working in an outdoor environment.
• Must be able to stand for extended periods.
• Able to perform shift work, including evenings, weekends and public holidays.