Customer Quality Senior Engineer

Summary

We are looking for a Customer Quality Senior Engineer to join our team. In this role, you will contribute to the to ensuring product and process quality through validation, inspection, data analysis, and cross‐functional collaboration to support manufacturing excellence and customer satisfaction.

Job Description

Impact You Will Make

• Leading in quality discussion within internal team for customer issues.
• Coordinating methods and metrics for process, product and service delivery.
• Analyze and review process data for changes, trends, developing issues, process control & capabilities.
• To produce quality reports for management and provide coordination task delegation for customer and internal issues.
• Liaise with other functional group regularly to collate information, ensure accurate & timely reporting of production, field & customer quality performance.
• Drive quality incidents through 8D methodology until closure.
• Other task includes perform product validation, quality audit, meeting with supplier and/ or customer, establish/ updated internal documents, proactive communication with management and cross-functional colleagues.
• Protect all the intellectual property of customer.
• Any other ad-hoc assignments according to business needs.

Our Ideal Candidate

• Degree in Science or Engineering or equivalent skills with minimum 5 years' experience in quality field.
• Hands-on quality related in ISO 9001:2015, ISO/TS 16949 (IATF 16949), FMEA, SPC, Control Plan, 8D, 3x5 Why Analysis & QC 7 Tools.
• Quality coordination and engagement skills with customer and internal team.
• Able to manage high amount of data in a fast pace working environment.
• Strong analytical and problem-solving skills.
• Fluent in written & spoken English and/or Mandarin (to deal with suppliers from China), strong interpersonal skills to deal with all levels in the multicultural and multidiscipline organization, computer literate in MS Office.
• Based in Melaka, Malaysia

Why Join Us?

At Cohu Malaysia, we offer a collaborative work environment that fosters growth, innovation, and a commitment to excellence. You'll have the opportunity to work with cutting-edge technology and make a significant impact on our products and processes.

We value our people and offer them:

• Five-Day Work Week
• Flexible Working Arrangement
• Comprehensive Benefits
• Profit Sharing
• Continuous Learning
• Overseas Opportunities

Apply Today!

If you're ready to take your career to the next level and work with a team that's pushing the boundaries of technology, apply now to join Cohu Malaysia as a Customer Quality Senior Engineer!