Customer Service Officer (Utilities) / Supply Application Officer

Your new company

A utilities company is looking for a Customer Service Officer (Utilities) / Supply Application Officer (1 year)

Your new role

• - Perform processing of CS1, CS5, CS6 and CS7 applications
• - Monitoring of performance statistics
• - Preparation of supply applications performance and remittance report
• - Perform tagging of tenant meters
• - Raise refunds for service quotations
• - Check and issue service connection quotations
• - Issue payment acknowledgement letters
• - Liaise with LEWs, customers and SPPG on supply application matters
• - Attend to customers, LEWs and Principals' enquiries via email and verbal correspondence
• - Coordinate and attend meetings with customers, LEWs principals
• - Assist in special projects assigned
• - Any other ad-hoc duties assigned by the Head of Section

What you'll need to succeed

• At least a diploma
• Have experience liaising with Licensed Electrical Workers
• IT savvy

What you'll get in return

You will be given the chance to continuously grow in the company due to the expanding business entity, whilst being a part of the team in the growing business.

Enhanced bonus scheme: Sign on bonus, half a year bonus, one-year completion bonus

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

We regret to inform that only Singaporeans/PRs will be considered for the role.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

#1290005 - Francesca Kok

Responsibilities

A utilities company is looking for a Customer Service Officer (Utilities) / Supply Application Officer (1 year) Your new role - Perform processing of CS1, CS5, CS6 and CS7 applications - Monitoring of performance statistics - Preparation of supply applications performance and remittance report - Perform tagging of tenant meters - Raise refunds for service quotations - Check and issue service connection quotations - Issue payment acknowledgement letters - Liaise with LEWs, customers and SPPG on supply application matters - Attend to customers, LEWs and Principals' enquiries via email and verbal correspondence - Coordinate and attend meetings with customers, LEWs principals - Assist in special projects assigned - Any other ad-hoc duties assigned by the Head of Section What you'll need to succeed At least a diploma Have experience liaising with Licensed Electrical Workers IT savvy What you'll get in return You will be given the chance to continuously grow in the company due to the expanding business entity, whilst being a part of the team in the growing business. Enhanced bonus scheme: Sign on bonus, half a year bonus, one-year completion bonus What you need to do now If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. We regret to inform that only Singaporeans/PRs will be considered for the role. EA Reg Number: R1660446 EA License Number: 07C3924 Company Registration No: 200609504D #1290005 - Francesca Kok