Data Center Operations Lead ( Kuala Lumpur/ Johor Bahru)

Summary

Oracle is seeking a Data Center Site Lead to oversee critical data center operations, ensuring the continuous availability, performance, security, and safety of the facility. The ideal candidate shall possess strong fundamentals in critical facilities operations, a proven commitment to maintaining 100% uptime for data center critical services, and the ability to uphold all data center security and safety compliance requirements.

Job Description

As the Data Center Site Lead, you will serve as the main accountable owner for all matters related to data center critical operations, working collaboratively with internal and external stakeholders (mainly colocation provider) to ensure operational excellence. You will work hand-in-hand with access management and security systems to adhere to Oracle's stringent data center security standards/policies. Additionally, you will actively involve in incident, change, and vendor management for data center space, cooling, and power systems. Your proactive approach to identifying and mitigating risks associated with data center operations will be vital to the success of this role.

Responsibilities

1. Process discipline — Must have

Candidate should be strong in data center operational processes, including SOP, MOP, EOP, SOO, change control, incident review, problem management, risk register management, corrective/preventive actions, audit readiness, and compliance tracking.

2. Technical expertise — Must have

Candidate should have strong working knowledge in at least one of the following areas: Mechanical systems, Electrical systems, TCS loop/liquid cooling, Project Management, Server & Network infrastructure, or Commissioning.

You do not need to be the deepest SME in every area, but should have enough technical understanding to challenge, validate, coordinate, and drive closure with Colo, DCFE, Design, NW, Security, Access Management, and other stakeholders.

3. Data center security practices — Must have

Candidate should understand data center security standards and be able to coordinate closely with Access Management, Security Systems, Colo, and internal stakeholders to ensure compliance with Oracle’s security policies, access control requirements, audit expectations, and site security procedures.

4. Business continuity and shift coverage — Must have

Candidate should understand 24x7 data center operational expectations, business continuity requirements, backup coverage, cross-training, shift planning, weekend/public holiday support, and escalation management. The role may require support outside normal business hours based on business needs.

5. Colo and stakeholder governance — Must have

Candidate should be able to collaborate effectively with colocation providers and internal stakeholders to maintain 100% data center availability. This includes leading weekly, monthly, and quarterly operations reviews, tracking action items, reviewing performance, and ensuring site-specific processes are established and followed.

6. Incident, change, problem, and risk management — Must have

Candidate should be able to lead and manage incidents, changes, and problems related to data center space, cooling, power, security, and operational readiness. The candidate should proactively identify risks, initiate corrective/preventive actions, and implement global or industry best practices where applicable.

7. Build-to-operations handover — Should have

Candidate should have knowledge of new data center build/deployment support, project-to-operations handover, operational readiness review, site acceptance, as-built documentation, open defect closure, handover checklist, and lessons learned from build-to-operations transition activities.

8. Team leadership and mentoring — Should have

Candidate should be able to oversee, guide, and mentor data center technicians and engineers while supporting team development, operational discipline, and ownership at site level.

9. Reporting, audit, and compliance — Should have

Candidate should be able to provide regular reports and audits on data center performance, security, risks, compliance status, open actions, and operational readiness.

10. Liquid cooling / TCS loop exposure — Good to have

Exposure to liquid cooling, TCS loop, GPU/high-density deployments, or related infrastructure will be an added advantage as Malaysia continues to scale with high-density workloads.

Qualifications

Career Level - IC4

About the Company

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-Request [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.