Delivery Lead

ZUS Coffee

Position Responsibilities

Lead end-to-end delivery of multiple initiatives across cross-functional teams, ensuringprojojects are delivered on time, within scope, and aligned with business objbjectives.
Own delivery governance by establishing clear milestones, delivery plans, projoject healthindicators, and reporting mechanisms.
Drive execution across Product, Engineering, Design, QA, and business stakeholders toensure successful project outcomes.
Ensure alignment between business priorities, product roadmaps, and engineeringcapacity.

Planning & Execution

Lead delivery planning, release planning, and execution across multiple squads orworkstreams.
Define delivery milestones, timelines, dependencies, and critical paths while proactively managing risks and issues.
Ensure requirements, designs, technical readiness, and dependencies are resolvedbefofore development begins.
Monitor overall delivery progress and take corrective actions to maintain project schedules.

Act as the primary delivery point of contact fofor senior stakeholders, providing regularupdates on project health, risks, blockers, and delivery status.
Facilitate cross-functional planning sessions to align priorities, scope, and deliverycommitments.
Manage cross-team dependencies and coordinate sequencing across multiple initiatives.
Escalate delivery risks and recommend mitigation plans to leadership where necessary.

Agile Delivery Excellence

Champion Agile delivery practices while adapting the methodology to suit business andproject needs.
Facilitate key Agile ceremonies where required, ensuring they drive decision-making and execution rather than becoming process-driven rituals.
Partner with Product Managers to ensure a well-prioritized and delivery-ready backlog.
Coach teams on estimation, planning, work breakdown, and continuous improvement.

Define, monitor, and improve delivery KPIs, including:
Planned vs Delivered (Commitment Reliability)
Sprint Predictability
Cycle Time
Lead Time
Throughput
Blocked Time
Cross-team Dependency Delays
Work in Progress (WIP)
Use delivery metrics to identify fy bottlenecks and continuously improve team perfrfoformance.
Drive initiatives to improve delivery predictability, operational efffficiency, and executionmaturity.
Assess current delivery maturity and introduce practical improvements to enhancescalability and execution quality.

Mentor Scrum Masters, Projoject Coordinators, or junior Delivery Leads where applicable.
Foster accountability, collaboration, and a high-perfrfoformance delivery culture across teams.
Promote proactive risk management, transparency, and continuous improvementthroughout the delivery lifecycle.

5+ years of experience in Delivery Management, Delivery Lead, TeTechnical ProjojectManagement, or Agile Delivery roles within complex, multi-team environments.
Proven experience leading end-to-end softftware delivery across multiple cross-functionalteams.
Strong experience managing projoject timelines, risks, dependencies, resource planning,and stakeholder expectations.
Demonstrated ability to deliver large-scale digital or technology initiatives from planningthrough production rollout.
Experience working closely with Product Managers, Engineering, Design, QA, andbusiness stakeholders.
Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies.
Experience managing delivery across multiple concurrent projojects or programs.
Excellent stakeholder management, communication, negotiation, and conflict resolutionskills.
Strong analytical and problem-solving skills with experience using delivery metrics todrive continuous improvement.