Routiqo

Digital Insights & Analytics

Spritzer

  • Shah Alam, Selangor
  • Full-time

Job Responsibility:

  • Consolidate and analyze performance data across digital channels (social media, website, campaigns, EDM, KOL, and social commerce) to track against KPIs.
  • Own monthly performance reporting and turn it into clear, actionable recommendations for Digital, Brand and e-Commerce.
  • Build and run a regular cross-functional insight-sharing session that drives real planning decisions, not just report distribution.
  • Analyze performance via digital performance tools and recommend budget allocation and optimization direction.
  • Own social listening and surface consumer sentiment signals that inform planning.
  • Contribute social commerce / TikTok funnel insight; identifying where upper- and mid-funnel activity is or isn't converting to lower-funnel performance.
  • Partner with agencies to validate reported numbers and ensure data accuracy.
  • Present findings to both technical and non-technical stakeholders in a way that drives decisions.

Job Requirement:

  • 3-6 years in data analytics, digital insights or marketing analytics (Senior Executive) / 5-8 years with cross-functional exposure (Assistant Manager)
  • Strong Excel and data visualization skills; comfortable building reporting frameworks from scratch
  • Strong storytelling; able to turn numbers into a clear, actionable narrative for non-technical stakeholders.
  • Genuine curiosity about consumer behavior and digital/social platform trends.
  • Comfortable navigating ambiguity and evolving workflows, with a proactive, adaptable attitude.
  • Experience with digital/social analytics platforms (e.g. Meta Business Suite, GA4, TikTok Analytics)
  • Confident presenting to and influencing cross-functional stakeholders.
  • Familiarity with AI-assisted tools for reporting or analysis (e.g. Copilot, ChatGPT, Gemini, natural-language BI querying); a genuine plus, not a requirement.
  • Exposure to marketing or consumer insight work outside pure digital (e.g. brand or e-Commerce analytics).
  • Hybrid work arrangement; permanent role with a clear growth path.

Skills

  • Adaptability
  • Data analysis
  • Excel/Numbers/Sheets
  • Google analytics
  • OpenAI
  • Presentation
  • Teamwork