Routiqo

Digital Product & AI Enablement Lead, Strategic Enablement, Strategy Realization & Alignment, Group Strategy & Innovation

Maybank

  • Kuala Lumpur
  • Full-time

Key Responsibilities

  • Identify, prioritise, and deliver digital, automation, and AI-enabled use cases that improve governance, execution tracking, reporting, and user experience.
  • Translate business priorities, operational pain points, and stakeholder requirements into clear problem statements, workflows, user stories, dashboards, and functional requirements.
  • Develop prototypes, proof-of-concepts, and minimum viable solutions using relevant AI, automation, analytics, and low-code tools.
  • Manage product backlogs, enhancement requests, priorities, and delivery roadmaps in collaboration with business owners, technology teams, and vendors.
  • Facilitate workshops, discovery sessions, solution walkthroughs, user testing, and adoption activities with key stakeholders.
  • Support delivery governance by tracking actions, issues, dependencies, risks, decisions, and progress updates for management reporting.
  • Develop and enhance dashboards, reports, and executive views to improve visibility of strategic initiatives, performance indicators, risks, and follow-up actions.
  • Promote responsible and fit-for-purpose use of AI, including appropriate data handling, user education, adoption support, and continuous improvement.

Skills & Experience

  • Possessed relevant experience in digital transformation, digital product management, business analysis, technology consulting, strategy execution, innovation, or AI / automation enablement.
  • Proven ability to translate business requirements into digital solutions, process flows, dashboards, user stories, and technology requirements.
  • Hands-on exposure to AI tools, automation platforms, dashboarding solutions, or low-code / no-code platforms, preferably in an enterprise environment.
  • Experience supporting delivery activities such as backlog management, UAT, deployment readiness, user adoption, change management, and continuous improvement.
  • Strong stakeholder management, facilitation, communication, documentation, and presentation skills.
  • Experience in banking, financial services, strategy, governance, portfolio management, or enterprise transformation will be an added advantage.
  • Certification or training in Agile, Product Management, Business Analysis, Power Platform, AI, Data Analytics, or Design Thinking will be an added advantage.

Skills

  • Agile
  • Ai
  • Business Analytics
  • Change management
  • Communication
  • Digital transformation
  • Investment management
  • Presentation
  • Process improvement
  • Product Management
  • Stakeholder management
  • Test engineering
  • User experience