Director of Agencies

Summary

The Director of Agencies (DOA) is responsible for planning and implementing strategic sales plus recruitment plans to successfully achieve and grow Agency’s business and manpower objectives. DOA is entrusted with the task of managing and supervising groups of Agency Leaders /FCs to ensure that they are leading and growing their teams.

Job Description

Responsibilities

• Own and achieve the Agency's annual Regular and Single premium sales targets. Establish and develop annual sales targets for respective agencies.
• Implement AG2 agencies’ sales and marketing strategies
• Increase the sales productivity of respective agencies
• Performance monitoring of Agency Leaders and representatives
• Achieves AG2 Manpower growth and recruitment targets:
• Grow the agency’s manpower by coaching, developing new managers and supporting their unit /group’s onboarding of new Agency Leaders and Financial Consultants
• Collaborating with Agency leaders by carrying out recruiting activities that are consistent with the company’s policies and standards.
• Selection and interviewing of representatives
• Work with Agency Leaders to better understand their business needs and goals
• Bi-monthly business review with Agency Leaders
• Conduct monthly Agency Leaders meeting and briefing
• Participate in Branch meetings and coaching
• Work with cross-functional teams (Actuary, LHO, Marketing,/Product, Compliance) to provide a customer-centric solution to help shape Agency Leaders and FCs’ experience with Income:
• Coordinate and support sales /marketing events , campaigns and recruitment activities with stakeholders and partners
• Work with the internal team to ensure a high level of customer service and foster a culture of continuous process improvement
• Develop agency policies, objectives, and initiatives such as:
• TTF recruitment package, EP scheme and Compensation review
• Quality Business – Persistence Measures
• Agency Leaders’ promotion & Spin Off exercise
• Higher Appointment standard
• Maintain positive Agency reputation and ethics by motivating representatives ‘compliance with company and regulatory policies and procedures
• Cultivate lasting relationships with Agency Leaders and Financial Consultants for loyalty

Requirements:

• Min 15 years of relevant experience in a similar capacity and in Insurance Industry
• Well-versed in the regulatory and processes within compliance