Events Executive - (Pre-opening) Waldorf Astoria Kuala Lumpur

Summary

As an Events Executive, you’re not just supporting event delivery – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for planning, organizing, and executing events at the hotel. This role involves coordinating with clients, vendors, and internal teams to ensure all event details are managed efficiently and effectively. As an Events Executive, you’re not just supporting event delivery – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Waldorf Astoria Kuala Lumpur is redefining luxury in the heart of Malaysia’s Golden Triangle — where timeless elegance meets modern sophistication.

As part of our pre-opening leadership team, we invite an exceptional sales professional to join us as Events Executive, driving the success of the hotel’s social and corporate event business.

Are you passionate about creating extraordinary moments and shaping unforgettable celebrations?

As the Events Executive, you will be assisting the managers to lead the hotel’s event sales strategy — from cultivating client relationships to orchestrating revenue growth across social events, and corporate functions.

What will I be doing?

As Events Executive, you will be responsible for performing the following tasks to the highest standards:

Event Execution Support

Assisting the Events Manager or Assistant Director of Events with Banquet and Operations teams to ensure seamless event conversion, planning, and flawless execution, reflecting Waldorf Astoria’s hallmark of sophistication. Require to handle smaller scale event and in-house internal event, issuing Banquet Event Order on time and basic banquet product knowledge is required.

Client Relationships

Prepare event proposals, decks, and quotations; sometimes present alongside with Events Manager or Assistant Director. Be present during events with Events Manager or Assistant Director to ensure client satisfaction and provide updates. Assist with post-event reporting, feedback collection, and maintaining long-term client rapport. Step in for Events Manager when needed, ensuring continuity and building confidence in handling client-facing duties.

Vendor Relationships

Act as the point of contact when needed for vendors, ensuring timelines, logistics, and quality standards are met. Maintain good rapport with vendors for future collaborations and preferential terms.

Team Collaboration

Contribute to the Event team’s success by achieving performance goals across Social and Corporate Events. Foster a culture of collaboration, creativity, and high achievement aligned with Waldorf Astoria’s luxury standards.

Administration & Compliance

Maintain accurate records, proposals, contracts, and documentation in line with Hilton systems and policies, ensuring compliance and operational efficiency

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Events Management, or related field.
• 1–3 years in event planning or coordination, preferably in a hotel or hospitality environment.
• Proven ability to plan, organize, and execute events of varying scales.
• Strong focus on guest satisfaction and client relationship management.
• Excellent verbal and written communication; confident in liaising with clients, vendors, and internal teams.
• Basic understanding of budgeting and cost control for events.
• Experience coordinating with external suppliers and service providers.
• Familiarity with event promotion and basic marketing principles.
• Highly organized with the ability to manage multiple tasks and deadlines.
• Comfortable using event and hotel management systems (e.g., Delphi, OnQ, Salesforce).
• Collaborative mindset with the ability to work cross-functionally.
• Willingness to work evenings, weekends, and holidays as required by event schedules.

About the Company

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.