Exec I, Inside Sales

Summary

We are seeking an Inside Sales Executive to join our dynamic team. In this role, you will play a crucial part in ensuring the timely collection of payments and managing sales-related administration, processing and task to support our Key Account Managers efficiency. Your ability to communicate effectively and manage multiple priorities will be essential to your success.

Job Description

Sales Administration Support

• Manage sales documentation, including order processing and transaction records.
• Collaborate with sales teams to ensure accurate order fulfillment and customer satisfaction.
• Maintain organized records of all sales transactions and client communications.

Client Interaction

• Build and maintain strong relationships with clients to foster trust and ensure prompt payment.
• Address client inquiries and resolve issues related to billing and payments efficiently.

Accounts Receivable Management

• Ensure timely and accurate collection of payments and fees from clients.
• Monitor outstanding accounts and follow up with clients on overdue payments.
• Work with internal departments to resolve invoice discrepancies.

Reporting and Documentation

• Maintain and update Accounts Receivable and Sales Administration reports on a daily, weekly, and

monthly basis.

• Prepare accurate and timely reports for internal terms
• Analyse financial data and prepare reports to provide insights for management decision-making.
• Ensure all reports are accurate, transparent, and accessible to relevant stakeholders.
• Prepare regular and ad-hoc reports for management, clients, and stakeholders.

Legal Sales Support

• Supporting the sales team to prepare legal documents.
• Review and prepare commercial contracts, and other legal documents.
• Ensure compliance with company policies, and legal requirements.
• Work closely with internal stakeholders including legal, sales and finance team.

Tele Sales

• Identify customer needs and provide suitable product recommendations.
• Leads generated through tele marketing.
• Handle objections professionally and handle customer’s requirement.
• Collaborate with the marketing and field sales team to maximize customer conversion.
• Meet and exceed target and KPIs.