Executive, Estate Management

Job Summary:

We are seeking a meticulous and operations-driven Executive, Estate Management to join our team. This role is responsible for overseeing the day-to-day operations of cleaning, waste management, and pest control services to ensure a safe, clean, and well-maintained environment across the facilities. You’ll play a key role in upholding operational excellence, regulatory compliance, and service quality standards that support overall business continuity and guest satisfaction.

Key Responsibilities:

• Manage daily operations relating to cleaning, waste management, and pest control within the facilities.
• Assist the Manager in planning, scheduling, and implementing operational routines to ensure efficiency and service consistency.
• Supervise, inspect, and monitor outsourced vendors to ensure contractual obligations and performance standards are met.
• Conduct regular site inspections and audits to maintain cleanliness, hygiene, and environmental standards.
• Ensure compliance with company policies and all relevant government safety regulations and procedures.
• Investigate operational issues and incidents, and prepare Daily Reports, Incident Reports, and other required documentation in a timely manner.
• Address enquiries, feedback, or complaints from stakeholders, team members, and vendors professionally and promptly.
• Provide operational support during events and special occasions that require enhanced cleaning and waste management arrangements.
• Identify opportunities for process improvements and recommend enhancements to operational workflows.

Requirements:

• Minimum GCE ‘O’ Level with relevant experience in Facilities Management or the Cleaning industry.
• Minimum 2 years of supervisory experience in a customer service and/or cleaning-related industry.
• Basic knowledge of housekeeping services, waste management, or pest control operations.
• Experience in managing outsourced vendors and service contracts is preferred.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint) for reporting and documentation.