Executive, Internal Control (HK Support, ePension)
iFAST
Responsibilities:
- Assist in investigating and following up on complaints and enquiries relating to the online pension platform.
- Assist in identifying operational errors or omissions, and proposing rectifications, including those arising from investigations into individuals or entities as part of regulatory or compliance inquiries.
- Assist in identifying system bugs, and proposing system fixes and rectifications.
- Assist in routine liaison with scheme trustees, MPFA, or other relevant external parties, including the preparation and delivery of reports and materials, and assist with follow-up actions based on feedback or materials received from MPFA.
- Prepare and submit SLA reports to the supervisor and/or regulatory authorities as required.
- Handle other internal control duties and ad-hoc projects or tasks as assigned, ensuring compliance with regulatory standards and maintaining clear communication with relevant parties.
Requirements:
- Bachelor Degree in any discipline with 2nd Upper Class Honours and above.
- Up to 2 years of working experience in Risk and Compliance.
- Fresh graduates are encouraged to apply.
- Able perform well in a high-pressure environment against tight timelines.
- Excellent command of spoken and written English, Mandarin and Cantonese to effectively communicate with Mandarin and Cantonese-speaking internal or external parties.
- Independent, analytical, meticulous and self-motivated.
- Willingness to work on Malaysia public holidays, following the Hong Kong public holiday schedule.
- 5.5-day work week: Monday to Friday (full day) and Saturdays (half day).
100% work in office.
- This is a 6-months contratc with a possible of conversion or renewable based on performance.
Skills
- Analytical
- Chinese
- Communication
- English

