Executive, Sales Order Management (contract third party)

Job Purpose

• Establish and Improve Sales Cycle, sales methodologies, best practices and scalable processes.
• Creating and managing automation tools to increase sales process efficiency.
• Developing and implementing sales processes for sales teams, specialists and other representatives.
• Managing of Sales Cycle/Process and preparing Sales Order (SPR/SOF/SLOO/LOO & etc) for submission to customer.
• Other ac-hoc sales operations activities.

Key Accountabilities

• Managing of Sales Cycle/Process and preparing of Sales Order Form (SOF, AWO, AAWO, SLOO, LOO) for Build to Suit, Colocation, Upgrade, Decommission etc. in accordance with company guidelines and processes/ Standard Operating Procedures.
• Managing progress and aging reporting of SRF, SOF & RFAI between internal and external stakeholder to ensure related Stipulated in Legal Agreement (SLAs) are met.
• Managing progress and aging reporting of SRF, SPR/SOF & RFAI between internal and external stakeholder to ensure related Stipulated in Legal Agreement (SLAs) are met.
• Managing of Sales Cycle/Process and preparing Sales Order (SPR/SOF/LOO & etc) for submission to customer.
• Maintain up-to-date knowledge of contract conditions and terms of customers with effective communication with customers/ internal stakeholders.
• Support Sales activities within Group Commercial Management.

Qualification, Skills & Experience

• A recognized bachelor’s degree
• 5 – 6 years relevant experience integrating & supporting sales business process.
• Demonstrate knowledge of Sales Business Processes including forecasting & KPI setting, and lead to order funnels.
• Familiarity with sales system (CRM) and sales process, sales forecasting, monitoring pipeline, sales performance and data analysis.
• Technology skills to utilize Easi and database software tools in daily task.
• Experience in Microsoft Office applications, a high-degree of efficiency in Excel, PowerPoint.
• Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments and upper management.
• Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies.
• Ability to drive Sales on quality, accuracy, and consistency of Sales forecasting/ pipeline
• Financial skills and business acumen to understand sales revenue, profitability and opportunities.
• Technology skills to utilize CRM and database software tools in daily tasks.
• Research and reporting skills to analyze sales data and consumer trends to create sales forecasts.
• Familiarity with sales system (CRM) and sales process, sales forecasting, monitoring pipeline, sales performance and data analysis.
• Strong sales governance background and experience on end-to-end sales cycle/ governance and discretion with sensitive information.
• “Multilingual” - speaking the languages of business, finance, sales and serving as interpreters between these groups.
• Highly organized with attention to detail and exceptional follow up skills to ensure timeliness.

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