Food & Beverage Sales Manager - Hilton Kuala Lumpur

Summary

As a Food & Beverage Sales Manager, you’re not just a sales professional – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will develop and implement innovative sales strategies to boost our food and beverage sales. Conduct market analysis to stay ahead of industry trends and identify new market opportunities. You will work closely with our culinary, food & beverage, and marketing teams to create irresistible promotions and events. As a Food & Beverage Sales Manager , you’re not just a sales professional – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Sales Strategy & Revenue Growth: Develop and execute sales plans to maximize F&B and banquet revenue, including upselling and new business opportunities.
• Client Relationship Management: Build strong connections with clients, planners, and key accounts to drive repeat business and satisfaction.
• Event Coordination & Customization: Collaborate with operations and culinary teams to tailor offerings and ensure seamless event delivery.
• Market Insight & Reporting: Analyze trends, competitors, and feedback to refine sales tactics and improve performance.
• Team Leadership: Lead and develop the F&B sales team, fostering a high-performance and growth-oriented culture.
• Cross-Functional Collaboration & Compliance: Align efforts with other departments and ensure adherence to brand standards and legal policies.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Degree in Business, Hospitality, or related field
• Sales Manager: Minimum 3 years in sales, including 1 year in F&B
• Senior Manager: Minimum 5 years in a managerial role, preferably with international hotel chains
• Proven success in similar roles
• Proficient in CRM systems for managing guest interactions
• Strong sales strategy, client relationship, and team leadership capabilities
• Excellent English proficiency (spoken, written, and reading)
• Additional languages are an asset

About the Company

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.