Fraud Analyst (UK Support)

iFAST

Responsibilities:

Monitor transaction alerts and reports to identify potentially fraudulent activities.
Conduct thorough investigations into suspected fraud cases, gathering evidence and documenting findings.
Reach out to end customers as part of the fraud investigation process, obtaining necessary information and clarifications to support case resolution.
Work closely with the UK Fraud Investigator and relevant departments to develop and implement fraud prevention strategies.
Assist in developing and updating fraud detection and prevention policies.
Analyze transaction patterns and trends to detect anomalies and potential fraud risks.
Prepare detailed reports on fraud incidents, including nature, method, and outcomes of investigations.
Maintain accurate records of all fraud cases and actions taken.
Participate in regular team meetings to discuss ongoing cases, trends, and improvements.
Stay updated on relevant regulations and industry best practices.

Bachelor’s degree in finance, accounting, criminology, or a related field.
Minimum 2 years of experience in fraud detection, investigation, or a similar role in the banking or financial sector.
Fresh graduates are encouraged to apply.
Strong analytical skills with the ability to interpret complex data.
Excellent communication and report-writing skills.
Proficiency in using fraud detection tools and software.
Knowledge of regulatory requirements related to financial fraud and compliance.
Willing to work on shift-basis and UK hours.