Front Office Admin (Oasia Resort Sentosa)

Responsibilities

• Provide secretarial support to the Front Office Manager.
• Liaise between various departments.
• Schedule and coordinate appointments, meetings and events including registration and travel arrangements
• Assist the FOM with customer inquiries and problem resolution
• Complete the FOM's report which requires input from all departments
• Manage all correspondences of the Front Office to ensure timely and accurate receipt and dispatch
• Set-up and maintain Front Office correspondence files and ensure safe custody and confidentiality

Requirements

• Diploma in Hospitality or Business
• At least 2 years of relevant experience
• Experience in administrative support in a fast-paced and multi-tasking environment
• Experience in dealing with internal and external contacts at all levels
• Excellent communication, organizational and interpersonal skills
• Sensitive and able to maintain and treat highly confidential information with absolute discretion
• Adaptable, resilient and able to work under pressure and tight deadlines with minimal supervision and direction
• Experience in hospitality will be advantageous