Head of Quality Management (For Operating Company)

Job Principle

To coordinate the provision of assurance of meeting product quality requirements per customer specification, at all times. It includes the provision of expertise and coordination of activities of Quality Control and Assurance processes from product initiation, development, validation, mass production and post-delivery. The function shall cover the quality processes at suppliers or vendors places, product development team, process engineering team, production and quality inspection teams, final release assurance team and even more critically the customer technical team. This position also assumes the position of QMS Management Representative – with the responsibility to maintain certification to IATF 16949, ISO 9001 & ISO 13485.

Job Description

1. To coordinate research, design, develop, implement and improve effective and suitable Quality Control and Assurance Plan, throughout the product realization processes to ensure product quality requirement. To use QMS ISO/TS 16949 as the standard, as well as for certification.
2. To coordinate and manage the activities of In-line Process Quality Control team by competently, effectively and accurately monitoring, analysing and providing information and expertise, on processes quality status, to manufacturing team for appropriate decision and actions to ensure quality product output.
3. To coordinate and manage the activities of Quality Assurance team by competently, effectively and accurately inspecting and testing product quality status and to decide on disposition before release to customer. To ensure that customer only receive good or acceptable product. To provide timely feedback on product quality status to manufacturing team for appropriate action.
4. To provide expertise and manage the activities of Control Plan development and Quality Validation processes of new product development program. To define the quality standard requirement of product development phases to ensure good supply of high-quality product during mass production.
5. To manage customer quality issues and problems (suggestion, complaint, reject or dissatisfaction). to coordinate timely response and effective correction, corrective action and preventive action on customer defect, complaint or reject findings.
6. To coordinate and provide expertise on quality control tools to the manufacturing team–production, maintenance, product development, process engineering, etc. to train team to effectively use tools necessary to proactively, preventively and correctively manage quality shortcomings and improvement.

Job Requirements

• Candidates must possess at least a Bachelor’s Degree in Technical/ Engineering or any related
• At least 10 years of experience in quality field
• Good knowledge of quality engineering processes, competencies in the concept and application of quality control tools.
• Exposure to aluminium diecasting products/ automotive industry will be added advantage.