Routiqo

HR/GA Assistant (On-site)

LOTTE Travel Retail

  • Singapore
  • Full-time

Job Description

Job Description – HR / General Affairs Assistant

The HR & General Affairs Assistant provides administrative and coordination support across Human Resources, employee services, office administration and General Affairs .

The role supports the HR HOD and HR team in ensuring smooth day-to-day HR operations, effective employee onboarding and engagement, accurate maintenance of employee and administrative records, and the efficient operation of the corporate offices.

  1. Key Responsibilities

A. General Affairs & Office Administration

  • Assist in General Affairs (GA) functions for the Company’s 2 office locations
  • Support the day-to-day office administrative and operational requirements
  • Attend to visitors, guests, and incoming enquiries at the HQ office in Tampines
  • Manage incoming and outgoing courier and postal matters , including checking the corporate mailbox and distributing correspondence to the appropriate departments.
  • Ensure meeting rooms and common areas are maintained in a clean, tidy and presentable condition , coordinating with relevant service providers where necessary.
  • Maintain and regularly update the company's employee contact lists, telephone directory and organization chart .
  • Coordinate administrative arrangements for expense claims and corporate credit card documentation, where applicable.
  • Support the processing and submission of HR and General Affairs invoices and payment documentation .
  • Submit required approvals through the EP Portal and process invoices for payment through the GLOB+ system .
  • Manage the replenishment and inventory of office stationery, pantry supplies and other general office consumables across the two corporate offices , ensuring appropriate stock levels and cost control.
  • Coordinate general maintenance matters relating to office premises, alarm systems, furniture, fixtures and office equipment , including liaison with vendors and relevant internal departments.
  • Maintain appropriate administrative records relating to vendors, invoices, purchases, office maintenance and General Affairs activities.

B. Vendor & Procurement Coordination

  • Source, compare, and negotiate with suppliers and vendors for HR / GA-related supplies and services
  • Coordinate purchases and support services required for daily business operations
  • Monitor vendor performance and delivery timelines
  • ·ssist in cost control and inventory tracking where applicable
  • Payment requests submission for GA related expenses

C. Employee Airport Pass Administration

  • Support employees’ airport pass applications, renewals, replacements, and cancellations
  • Ensure proper documentation and timely submissions to Airport police Division
  • Maintain accurate records and tracking of airport passes validity to support Operations

D. Uniform & Inventory Management

  • Manage uniform inventory and stock tracking
  • Coordinate uniform issuance and distribution to new hires
  • Monitor stock levels and coordinate replenishment where necessary

E. Workplace Upkeep & Employee Experience

  • Support pantry management and office upkeep
  • Ensure office aesthetics, cleanliness, and workplace environment are maintained professionally
  • Coordinate maintenance and servicing of office equipment and facilities where required
  • Coordinate employee welfare arrangements, including congratulatory gifts, get-well hampers, condolence wreaths and other employee welfare initiatives , in accordance with company guidelines and approved budgets.
  • Support the planning and coordination of employee engagement and welfare activities.
  • Coordinate sourcing, quotations, procurement and distribution of employee gifts, festive items and event-related materials , subject to approved budgets and procurement requirements.
  • Maintain accurate employee-related administrative records, trackers and supporting documentation.
  • Support other HR administrative duties and projects assigned by the HR HOD or AHRMs.
  1. Career Development Opportunity

This position provides exposure to:

  • General Affairs management
  • Employee engagement
  • HR project management support
  • HR Operational administration with potential career progression into: HR Executive functions

Requirements

  • Higher NITEC or Diploma or equivalent qualification
  • Relevant administrative, HR, or General Affairs experience preferred but not compulsory
  • Proficient in Microsoft Office applications
  • Good communication and coordination skills
  • Organised, detail-oriented, and proactive
  • Positive service-oriented attitude and teamwork mindset

Preferred Competencies

  • Ability to multitask in a fast-paced environment
  • Good negotiation skills
  • Customer service mindset
  • Strong sense of responsibility and ownership
  • Able to work independently and collaboratively

Benefits

  • We offer attractive salary packages that commensurate with relevant work experience
  • Annual Leave from 14 days to 18 days
  • Medical Outpatient insurance coverage
  • Group Hospitalization and Surgery insurance coverage
  • Group Dental insurance coverage
  • Performance bonuses subject to company's and individual's performances
  • Birthday Leave

Skills

  • Attention to detail
  • Communication
  • Inventory management
  • Negotiation
  • Teamwork