Hub Manager - Last Mile, SPX Express (Sarikei, Sarawak)

Shopee

Job Description

Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
Working location: Sarikei, Sarawak
Lead and establish operation processes in the hub during start-up phase
Track, monitor and ensure on-time shipment delivery from picked up to end customer
Manage and hire Staff / Subcon / Part time driver / rider
Handle cash on delivery money and ensure to bank-in everyday
Coordinate between hub, warehouse outbound and linehaul for smooth operation
Work closely with customer service and assist on handling customer request
Control inventory and take care of every shipment to reduce the risk of missing and damaged parcel
Manage and ensure hub is meeting 5S (Sort, Set in Order, Shine, Standardise, Sustain) standard

Candidates currently based in Sarawak and legally allowed to work in accordance with state law requirements are encouraged to apply
Candidate must possess at least SPM / O Level / Diploma / Bachelor’s Degree equivalent
At least 3 to 5 years of experience in logistics operations is preferred
Basic Microsoft Excel skills required, along with general computer proficiency
Familiarity with postcodes / routing / mapping would be of good use
Excellent leadership and communication skills
Ability to deal with ambiguous situations
Fast learner, comfortable with a dynamic environment
Shift-basis with shifts available 6 days a week, depending on agreed team arrangement
Ability to commit to shift work on a rotational basis