Routiqo

Intern, Content Creator

ZUS Coffee

  • Malaysia
  • Internship

Position Responsibilities

Social Media Content Creation & Execution

  • Assist in planning, shooting, and editing engaging content for Facebook, Instagram, TikTok, and other platforms.
  • Produce various content formats including short-form videos, interviews & testimonials, highlight videos, and event coverage.
  • Ensure all content aligns with ZUS’s brand voice, tone, and visual identity.
  • Support content calendar planning and execution.

Community Management

  • Schedule and publish approved content across platforms.
  • Monitor and respond to comments, and tags in a timely and professional manner.
  • Build meaningful interactions to build an active and loyal community.
  • Stay updated on trending topics and conversations relevant to the ZUS audience.

Campaign & Initiative Support

  • Assist in planning and executing social media campaigns and engagement initiatives.
  • Propose ideas for social giveaways, contests, and community-driven activities to increase engagement and retention.
  • Support campaign tracking from ideation to post-campaign review.

Monitoring & Reporting

  • Track daily engagement and community sentiment across ZUS’s social platforms
  • Provide insights and suggestions based on content performance

Qualification & Experiences

  • Strong interest and basic knowledge in marketing, especially social media
  • Passionate about planning and executing content
  • Familiar with major social media platforms (Instagram, TikTok, Facebook, etc.)
  • Up-to-date with current trends, topics, and online conversations
  • Creative thinker with a good sense of what makes content engaging and shareable
  • Basic to intermediate editing skills (CapCut, Canva, or similar tools).
  • Strong awareness of social media trends, viral content, and audience behaviour.
  • Basic copywriting skills for captions and short-form content.
  • Good time management skills and ability to meet deadlines.
  • Good communication skills and ability to work independently as well as in a team environment.
  • Creative and open to experimenting with new ideas
  • Responsible and able to manage tasks independently
  • Positive attitude and receptive to feedback
  • Strong sense of ownership and accountability in assigned tasks

a Necessity, not a Luxury

Skills

  • Canva
  • Communication
  • Content marketing
  • Social media
  • Time management