Intern - IT (Dengkil, 10, MY, 42700)

Job Summary

We are seeking an enthusiastic IT Intern to join our team. This role offers hands-on experience in enterprise IT operations, desktop support, network maintenance, vendor coordination, and asset management.

Key Responsibilities

User & Hardware Support

• Assist in setting up and configuring workstations, monitors, POS devices, printers, and

peripherals.

• Provide Tier-1 support for basic PC, OS, and hardware troubleshooting.
• Assist in testing, hardware health checks, and logging issues for senior engineers.

Network & Site Operations

• Conduct routine checks on site network and Wi-Fi connectivity, escalating outages promptly.
• Help coordinate and track the physical movement of IT equipment across locations.

Procurement & Vendor Support

• Draft Purchase Requisitions (PRs) and gather quotations from IT vendors.
• Track hardware orders, delivery schedules, and return/replacement processes.
• Follow up on open service tickets with third-party vendors and site personnel.

Asset Tracking & Documentation

• Maintain up-to-date tracking spreadsheets for IT assets, hardware lifecycles, and open support issues.
• Keep technical documentation, setup guides, and inventory records organized.
• Prepare basic periodic reports for the infrastructure management team.

What You Will Gain

• Practical exposure to real-world IT infrastructure operations and site support.
• Hands-on experience with hardware setups, network checks, and vendor management.
• Direct mentorship from senior IT infrastructure specialists.

Qualifications

• Currently pursuing a Diploma or Bachelor’s Degree in IT, Computer Science, Computer Engineering, or a related field.
• Basic understanding of PC hardware, operating systems (Windows/macOS), and network fundamentals (TCP/IP, Wi-Fi, routers).
• Proficiency in Microsoft Excel or Google Sheets for logging and data tracking.
• Strong troubleshooting mindset, good organizational skills, and a willingness to learn.

Skills & Abilities

What You Will Gain

• Practical exposure to real-world IT infrastructure operations and site support.
• Hands-on experience with hardware setups, network checks, and vendor management.
• Direct mentorship from senior IT infrastructure specialists.

Expected Minimum Years of Experience