IT / MIS Officer or Executive (ERP Application Support / Hardware Infra Support)

We are seeking motivated and detail-oriented candidates to join our MIS team for ERP Application Support and Hardware Infra Support in Senai, Johor.

Job Requirements

• Minimum Diploma or Degree in Computer Science, Information Technology, Business Analytics, or related field.
• 2–3 years of working experience in ERP (SAP) support or hardware infra support is preferred.
• Strong analytical and problem-solving skills.
• Good communication and user support skills.
• Must be willing to work in Senai, Johor.

Job Responsibilities

i) SAP Support

• Provided ERP support and troubleshoot end user problem.
• Test and assist in ERP system development and implementation.
• Participant in requirement gathering and analysis, writing of functional specification and propose improvement plan.
• Schedule and provided end user system training.
• Performed month end or years end inventory system freeze.

ii) Hardware Support

• Manage and monitor all IT equipment including server, notebook, desktop PC, Printer, network equipment are in operable condition, this includes the support, setup and installation of software and hardware.
• Responsible for day-to-day system administration, including Active Directory (AD), mailbox and file server and perform and ensure data and system backup.
• Vendor sourcing & procurement, IT Asset maintenance report and documentation.
• Provide system support to all user related to IT.
• Assist other IT member with project /ad hoc assignment, as necessary.