Junior Associate, Business Development Operations - ShopeeFood

Job Description

• Operational Support: Manage end-to-end BD operational activities that support Key Account Managers (KAMs) and merchants, including brand tagging, outlet onboarding, menu updates, campaign setup, and other related tasks.
• Data Management: Maintain accuracy and consistency across reports, trackers, and system submissions to ensure reliable information flow and data integrity.
• Performance Tracking: Update and monitor BD KPI dashboards and performance trackers to support weekly and monthly reporting needs.
• Issue Resolution: Identify and resolve operational bottlenecks by coordinating with internal teams such as Marketing, Operations, and Finance.
• Documentation & Compliance: Ensure all documentation, trackers, and submission lists (e.g., onboarding, campaign, FOMS tickets) are accurate, complete, and up to date.
• Menu Translation: Transcribe the merchant's menu to the ShopeeFood's menu template

Requirements

• Fresh graduates are encourage to apply
• Enjoy working efficiently and independently in a fast-paced environment
• Strong logical thinking and problem-solving skills, focused in achieving the target
• Good team player, positive attitude and eager to learn
• Hard working, independent, and good spirits within the team
• Hungry in learning and executing actions
• Able to overcome and be creative when managing the merchants in different situations
• Able to perform analytical functions on spreadsheet and knowledge in statistical formula
• Understand knowledge and functions in Microsoft Excel and Google Sheet