Routiqo

Key Account Manager

Whale Cloud Technology

  • Kuala Lumpur
  • Full-time

Responsibilities:

  • Take full ownership of regional sales performance and achievement of assigned KPIs.
  • Develop, manage, and strengthen relationships with customers, partners, and sales channels.
  • Conduct market research and analysis to identify new business opportunities, market trends, and potential growth areas.
  • Plan, develop, and execute sales strategies and projects aligned with company objectives.
  • Manage the end-to-end sales cycle, including responding to tenders and biddings, business negotiations, contract drafting and execution, and payment collection.
  • Coordinate closely with internal teams, including after-sales and delivery teams, to ensure smooth project implementation and customer satisfaction throughout the entire customer lifecycle.
  • Drive market expansion initiatives to support mid-term and long-term business growth objectives.

Requirements:

  • Bachelor’s degree or above, with a minimum of 5 years of working experience in IT sales.
  • Mandatory experience in Telecom IT solutions, such as BSS/OSS, Big Data, or related telco technologies.
  • Proven experience in handling regional sales within the IT/ICT industry is a strong advantage.
  • Fluent in English and Chinese (spoken and written), with the ability to liaise effectively with Mandarin-speaking internal and external stakeholders.
  • Strong resilience, able to work under pressure and thrive in a performance-driven, commission-based remuneration structure.

Skills

  • Business continuity
  • Chinese
  • English