Malaysia: Hiring Consultant - Customer Service

Job Description

Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications

• Mandarin/CantoneseSpeaker with basic English communication skills.
• Good Customer Service skills to help customers
• Excellent spoken and written communication
• Strong interpersonal skills including proven rapport-building and sales techniques
• MUST be willing to work in Malaysia

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!