Merchant Financing Solutions Associate (Third-party Associate) - Global Payment - Malaysia

Team Introduction In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance's business use cases.

We are looking for a proactive and detail-oriented Merchant Financing Third Party Associate to support the execution and expansion of Merchant Financing solutions across the markets. In this role, you will work closely with the Solutions, local market, and cross-functional teams to ensure smooth market rollouts, effective go-to-market (GTM) execution, and strong operational performance.

Responsibilities:

• Support the execution of Merchant Financing rollout across the markets by assisting the Solutions team in day-to-day operational activities and market launches.
• Coordinate with local market teams (launcher, seller education, category, account manager) to support GTM activities, campaign execution (interest-free promotions, double dates promotion, whitelist expansion).
• Support data tracking and reporting for business performance (penetration rate, disbursement, approval rate) and marketing activities (open rate, CTR, CVR).
• Assist in preparing and maintaining operational documentation (SOPs, campaign briefs).

This role will be based onsite at our office and will require a 5-day onsite work arrangement.

Requirements

Minimum Qualifications:

• Bachelor’s degree in Business, Finance, or related fields.
• Strong coordination and communication skills with cross-functional teams.
• Highly organized, detail-oriented, and able to manage multiple workstreams across markets.
• Good English communication skills for regular collaboration with cross-regional teams and stakeholders.

Preferred Qualifications:

• At least one year of experience in operations, project coordination, fintech, payments, or e-commerce related roles.
• Comfortable working with data, dashboards, and reporting tools (Excel, Sheets, BI tools is a plus).

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy