Murex Senior Support Specialist (Treasury)

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Overview:

The Murex Senior Support Specialist provides senior-level technical, functional, and operational support for core Murex and treasury systems. The incumbent is responsible for ensuring smooth End-of-Day (EOD) and Start-of-Day (SOD) batch execution, robust downstream interface integration, proactive system tuning, and the successful execution of major technical refreshes, environment setups, and SIT/UAT testing cycles.

Responsibilities:

Murex Application Support & System Tuning

• Deliver specialized technical support for Murex Front Office (FO) configurations and functional modules across Treasury operations.
• Manage and optimize background processing services, specifically OSP (Processing Organizer / Fast Mode), service threads, and load balancing across application servers.
• Conduct root-cause analysis for complex application issues, performance bottlenecks, and service disruptions to ensure high availability and application health.

Database Maintenance & Purging Operations

• Author, review, and execute technical runbooks for critical maintenance tasks, including MXML Transaction Purging, trade purge.
• Coordinate script compilations and resolve post-health-check findings following major system operations or upgrades.
• Collaborate closely with Database Administrators (DBAs) on Oracle database maintenance, including undo tablespace tuning, tablespace release management, and SQL query performance optimization.

Batch Management & Job Scheduling

• Oversee Core End-of-Day (EOD) and Start-of-Day (SOD) sequence runs to ensure timely completion of daily processing cycles.
• Configure, monitor, and troubleshoot batch job dependencies using enterprise scheduling tools such as Control-M or Zena in coordination with GTI Batch Management.
• Resolve batch execution constraints, script failures, and data file transfer delays across SIT, UAT, and Production environments.

Interface Management & Downstream Integration

• Maintain, configure, and troubleshoot interface connections between Murex and downstream consumer applications.
• Manage specialized interface configurations, including Singapore (SG) source code testing, and downstream pipeline flows.
• Support key downstream integration channels, such as Singapore Related Apps, Host and Warehouse.
• Oversee SFTP configurations and directory structures across target interface locations.

Testing Cycles, Environment Ownership & Technical Refreshes

• Drive environment readiness and technical execution for SIT and UAT cycles for projects.
• Manage environment infrastructure setups, including Control-M job scheduling, Tectia SFTP connections, OTEL monitoring, and STP interfaces
• Enforce script-level file formatting standards in interface files delivered to downstream systems.
• Coordinate Production Change Requests (CRs) and deployment tracking to ensure defect fixes and enhancements are deployed seamlessly into production environments.

Access Control, Governance & System Audits

• Enforce security protocols and privileged access controls governance for Dev/SIT/UAT and Production/Pre-Prod environments.
• Lead annual IT housekeeping exercises, user access reviews, and audit compliance reviews across Treasury systems.
• Maintain complete operational documentation, technical runbooks, disaster recovery (DR) guides, and standard operating procedures (SOPs).

Skills & Experience We Are Looking For:

Technical Requirements

• Murex Application Architecture: Comprehensive functional and technical knowledge of Murex modules, Front Office (FO) setup, OSP, Fast Mode, MXML Exchange, and Datamart reporting.
• Operating Systems & Shell Scripting: Advanced expertise in Unix/Linux shell scripting (.sh), command-line utilities, and text processing tools.
• Database & Querying: Strong proficiency in Oracle database concepts, SQL query optimization, tablespace maintenance, and execution of database purging routines.
• Batch Scheduling Tools: Hands-on operational experience with enterprise job schedulers such as Control-M or Zena.
• Secure File Transfer & Connectivity: In-depth knowledge of secure transfer protocols (SFTP, SSH), directory path structures, and network connectivity troubleshooting.
• Release & Testing Governance: Demonstrated experience in handling multi- cycle SIT/UAT testing, major technical refreshes, Production Change Requests (CRs), and release deployment tracking.
• Education: Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related quantitative discipline.
• Experience: 5 to 8 years of direct technical experience supporting Murex or core Treasury platforms within a banking or financial services organization.
• Domain Knowledge: Solid understanding of Treasury products (FX, Money Market, Fixed Income, Interest Rate Swaps, Bond, Equities, Collateral Management) and post-trade processing workflows.

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

We appreciate your application and will be in touch with shortlisted candidates regarding next steps.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.