Operations Executive, Ops Product & Corporate Action (SG Support)

Responsibilities:

Golden Copy Production

• Consolidate and cross-check corporate actions event data from multiple sources (custodians, depositories, data vendors, market announcements) to produce a single, accurate "golden copy" record for each event.
• Ensure golden copy records are complete, accurate, and updated promptly as event terms are confirmed, amended, or finalized. Maintain version control and audit trail of golden copy updates and amendments.
• Publish/release the golden copy in a timely manner to enable regional offices to consume accurate data for their own processing and client servicing needs.

Reconciliations

• Perform daily reconciliations between source data feeds (custodian/depository notifications, market data vendors) and internal golden copy records to identify discrepancies.
• Investigate and resolve data breaks (e.g., mismatched dates, rates, or event terms) in a timely manner, escalating unresolved items to senior executives.
• Support position and entitlement reconciliations following event completion to confirm golden copy accuracy against actual outcomes.
• Maintain reconciliation logs and status trackers for audit and management reporting purposes.

Corporate Action Information Dissemination

• Draft clear, concise, and accurate corporate action notices and event summaries for dissemination to internal stakeholders, operational teams, and clients.
• Ensure all event notices accurately reflect official market announcements, highlight key deadlines, election requirements, potential impacts, and operational considerations.
• Liaise proactively with custodians, brokers, registrars, product teams, technology teams, and other internal departments to clarify event details and resolve data-related issues.

Corporate Actions Processing Support

• Process routine corporate actions events (dividends, stock splits, bonus issues, rights issues, redemptions, and other mandatory/voluntary events) under guidance from senior team members.
• Capture and validate event notifications received from custodians, depositories, and data vendors (e.g., SWIFT MT564/565/566) against market announcements and internal data sources.
• Support timely notification of elections and deadlines to regional offices/clients, escalating queries as needed.

Business Process and System Enhancement

• Develop working knowledge of corporate actions event types, market practices, and messaging standards (SWIFT/ISO 20022) across covered markets.
• Participate in training sessions and shadow senior executives to build technical and market knowledge.
• Contribute ideas for process improvements as familiarity with workflows grows.
• Gather, analyse, and translate business requirements into system enhancement specifications to support operational improvements and evolving business needs.
• Participate in system enhancement initiatives, User Acceptance Testing (UAT), and implementation activities to ensure successful delivery of new functionalities.
• Identify opportunities to streamline workflows, improve system efficiency, and strengthen operational controls through automation and process enhancements.

Requirements:

• Bachelor's degree in Finance, Business, Economics, or a related field.
• 0–3 years of experience in financial operations, securities services, custody, or a related field (internships/relevant coursework considered for entry-level candidates).
• Basic understanding of financial markets, securities, and corporate actions concepts.
• Strong attention to detail and comfort working with data and numbers.
• Good command of Microsoft Excel (basic formulas, data checks).
• Exposure to SWIFT messaging, custody, or settlement systems through coursework, internships, or prior roles.
• Familiarity with APAC financial markets and regulatory environment is an advantage.
• Additional language skills relevant to the region is a plus.