Part Time Crew – Grab & Go

Job Description

Key Responsibilities:

Operations Support – Grab & Go:

• Assist in daily operations of Grab & Go push carts at terminals.
• Prepare, assemble, and serve food items according to Santan quality standards.
• Ensure push cart is clean, organized, and fully stocked throughout the shift.
• Handle cashless and cash transactions accurately, following SOPs.
• Monitor inventory levels and communicate stock needs to supervisors. Event & Corporate Catering Support:
• Assist with preparation, setup, and execution of corporate catering orders and events.
• Support logistics, including transportation, setup, and packing of food at event venues.
• Ensure food quality, presentation, and service standards are maintained during events.
• Assist with client requests and ensure timely delivery of catering services.

Customer Service:

• Greet customers warmly and provide prompt, friendly service.
• Respond to inquiries courteously and escalate issues when needed.
• Maintain high standards of hygiene, food safety, and professionalism. Teamwork & Support:
• Follow staff schedules and instructions from Senior Executive / Executive.
• Assist in setting up and packing down push carts or event setups.
• Work collaboratively with other crew members to ensure smooth operations across Grab & Go, events, and corporate catering.
• Support ad-hoc tasks as assigned, such as promotions, sampling, or inventory replenishment.

Skills & Attributes:

• Friendly, approachable, and customer-focused.
• Ability to follow instructions accurately and work efficiently in a fast-paced environment.
• Basic numeracy and cash handling skills.
• Flexible, reliable, and punctual.
• Physically able to stand for long periods, lift moderate loads, and travel to event locations.

Requirements:

• Previous experience in F&B service, events, or catering preferred but not mandatory.
• Willingness to work shifts, including weekends and public holidays.
• Knowledge of food safety and hygiene practices is a plus.
• Adaptable to both terminal-based Grab & Go operations and off-site event/corporate catering setups.