Patient Service Associate (4-6 Months Contract | Maternity Coverage)

Healthway Medical Group

Executive Health Screening Centre

Attend to patients’ needs in a calm, courteous, and professional manner
Handle new clients/patients’ inquiries and provide prompt responses and assistance
Promote positive relations with all individuals who come into contact with the clinic
Maintain confidentiality of all patient information and pertinent health screening data
Work cohesively with other departments and co-workers as part of a team
Analyze and resolve problems while exercising good judgment
Perform basic clinical procedures, including triage measurements such as height and weight (training will be provided)
Demonstrate willingness and interest to learn phlebotomy and other basic clinical skills (training will be provided)

Background in customer service / front desk / concierge roles
Minimum GCE N / O Levels
Excellent communication and interpersonal skills
Experience as a receptionist or front-line counter staff will be an added advantage
IT-savvy and comfortable using computer systems
Keen interest in learning basic clinical procedures, including phlebotomy and patient triage
Able to commit to a 5.5-day work week (Monday to Friday; Saturday)