Payment Risk Strategy Expert - Global Payment

Team Introduction The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities

• Contribute to the design of fraud programs and projects in line with defined roadmap and risk appetite, especially for stolen card and accont taken over related domains
• Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact
• Analyse cardholder disputed transactions as per card scheme regulation, and provide subject matter expertise in payments risk
• Implement on-going tracking and monitoring of the performance of decision systems and models and produce clear, understandable visualizations, dashboards and reports with support from the risk analytics team.
• Keep current on card scheme rules and regulations, and optimize accordingly
• Support the risk team with various initiatives and ad hoc projects as required
• Work individually and with peers to help achieve the overall goals of the risk team

Requirements

Minimum Qualifications:

• Bachelor's or higher degree in Computer Science, Information Technology or related discipline
• Strong programming and data querying languages such as SQL and Python, with a strong ability to manipulate
• Mandatory to have at least 3+ years of experience in fraud management and strategy. Strong knowledge of the payments industry and prior experience in fraud rule writing is mandatory
• Prior experience in e-commerce payment risk control experience is required
• Results oriented, ability to work in a fast-paced environment with strong prioritization and ownership, strong communicator with the ability to interact with stakeholders of all levels, including working closely with cross-functional teams
• Aptitude to identify new ways to approach risk management and to think creatively

Preferred Qualifications:

• Fraud risk related algorithms or modeling experience
• End to end risk strategy framework related experience