Payroll Operations Associate - People Team
Shopee
Job Description
- Manage end-to-end payroll operations for assigned employee portfolios (Full-Time Employees, Foreign Workers and Fixed-Term Contractors), ensuring timely and accurate monthly payroll processing.
- Review and validate payroll movements, including new joiners, resignations, contract updates, unpaid leave, backpay, overtime, allowances and other variable payroll inputs.
- Perform payroll reconciliation, variance analysis and draft payroll validation before payroll finalisation and salary disbursement.
- Manage payroll exceptions and escalated cases, including MIA, early resignations, buyout calculations and other payroll-related enquiries.
- Prepare monthly payroll costing reports, headcount reconciliation and Finance reports, including cost centre allocation and General Ledger (GL) support.
- Ensure compliance with Malaysian statutory requirements, including EPF, SOCSO, EIS, PCB and HRDF, and support year-end payroll activities such as EA forms and tax-related submissions.
- Coordinate closely with HR Operations, HRBPS, Finance and external payroll vendor to ensure accurate payroll data and timely issue resolution.
- Support payroll process improvements, reporting automation and governance initiatives to enhance payroll accuracy and operational efficiency.
Requirements
- Bachelor's Degree in Human Resources, Finance, Business Administration or a related field.
- 1-2 years of experience in managing payroll operations for Blue Collar / Foreign Workers is preferred.
- Good understanding of Malaysian payroll legislation and statutory requirements, including EPF, SOCSO, EIS, PCB and HRDF.
- Strong proficiency in Microsoft Excel or Google Sheets for payroll reconciliation, reporting and data analysis.
- Detail-oriented with strong numerical accuracy and the ability to manage multiple deadlines in a fast-paced environment.
- Strong communication and stakeholder management skills, with the ability to handle confidential information professionally.
Skills
- Attention to detail
- Communication
- Data analysis
- Excel/Numbers/Sheets
- Pcb design
- Reconciliation
- Stakeholder management
