Procurement Manager - Professional Service (BPO)

The Professional Service Procurement Manager manages all purchasing activities of sub-indirect categories as BPO (Business Process Outsourcing) Services. We provide professional procurement support to multi-stockholders delivering diverse and proper sourcing solutions to different business units.

Responsibilities

• Work as business key partner with BPO services needs and deliver, implement and optimize procurement processes to drive business with higher efficiency and lower cost.
• Work closely with business owners with strong business acumen, define procurement and supply strategy; help business scale quickly by providing feasibility and innovative advice.
• Deep dive into the BPO service industry at global level, benchmarking category, analyzing necessary data to select high quality and cost optimized vendor base, build knowledge of procurement project management.
• Manage supplier daily deliverables, establish performance measurement system to increase competition between vendors, secure supply, and deliver efficiency and flexibility.

Requirements

Minimum Qualification(s)

• 3+ years of experience in BPO operation industry or 5+ years of experience in a relevant procurement role, with category management experience.
• Strong understanding and practical application of sourcing and procurement principles and best practices.
• Strong communication and stakeholder management skills, with the ability to influence effectively.
• Strong analytical skills, with the ability to support strategic decision-making and solve complex problems.
• Strong project management skills, with the ability to manage multiple competing deadlines effectively.
• Comfortable working in ambiguous environments, managing conflict and navigating organisational change.
• Willingness to travel within the region and/or internationally as required.

Preferred Qualification(s)

• Relevant professional certifications in procurement (e.g. CIPS, CPM, CPP or equivalent).
• Global BPO experience with Procurement Category or Operation / Account management in BPO industry.
• Experience working in fast-paced, preferably technology-driven environments.
• Solid understanding of global procurement regulations, strategy, market trends and best practices.