Product Trainer Cum Merchandiser

Outlet Coverage & Relationship Building

• Visit assigned outlets on a pre-approved schedule – Monthly action plan.
• Build strong rapport with outlet staff, pharmacists, and supervisors.
• Act as the key contact point for outlet-level inquiries and issues.

Product Training & Promotion

• Train outlet staff on product knowledge and selling points.
• Support in-store product activations and promotional activities.
• Ensure outlets actively recommend products to end customers.

Merchandising & Visibility

• Check stock levels, expiry dates, and product displays.
• Ensure correct pricing, POSM materials, and shelf placement.
• Monitor competitor activities and share market intelligence.

Inventory Management

• Check stock availability during visits.
• Inform immediately when products are Out-of-Stock (OOS) or low in quantity.
• Track outlet sell-through trends and provide timely updates.

Reporting & Feedback

• Submit weekly outlet visit reports (sales, feedback, competitor activities).
• Highlight market trends and customer insights for management review.
• Suggest improvement ideas for sales growth and marketing support.

Others

• Carry out other related duties or ad-hoc tasks as and when required by the superior.

Requirements

• Bachelor’s Degree in any field (preferably in Marketing, Sales, Retail Management, or related disciplines)
• Well versed in English and Malay; Mandarin is an added advantage due to the nature of supplier communication.
• Able and willing to travel within the northern region, with occasional travel to HQ in Selangor for meetings.
• Strong communication and interpersonal skills.
• Independent, proactive, and willing to travel extensively.
• Fresh Graduates or experienced candidate are encouraged to apply.
• This position operates under a remote working arrangement, with travel required as needed.