Receiving and Store Officer

Summary

As a Receiving and Store Officer, you’re not just supporting the hotel’s financial operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Exceptional Hospitality Starts with You

As a Receiving and Store Officer is concerned with the ordering, receipt and storage and delivery and inventory control of hotel goods and equipment, specifically those which relate to the stores department ie food and beverage and general stores. This employee will have the appropriated level of training as described in the award.

Responsibilities

Here’s what you’ll do during a typical day:

• Responsible for proper documentation and distribution of records of all merchandise entering the hotel, such as purchase orders, market, grocery, beverage and tobacco list, etc.
• Oversee the proper distribution of all merchandise received to either the storerooms or in the case of direct order, to the department concerned.
• Responsible for outgoing merchandises, such as beverage containers, being properly documented and accounted for as to quantity.
• Responsible for proper completion of all receiving reports.
• Verify and ensure all collection of recyclable items are properly weighted and witnessed.
• Supervise and train all receiving personnel in their required duties such as examining merchandises and proper record keeping.
• Any discrepancies of cost against the purchases records or quotations have to be highlighted to the Cost Controller followed by a request for credit note.
• All partial deliveries are to be noted in the purchase records pending, complete or order.
• To ensure all handling of food items are in accordance with the Hotel’s Food Safety Policy.
• Ensures that receiving procedures are correctly followed:
• Ensures that goods are correct according to the order
• Ensures that goods are acceptable quality and condition
• Ensures that goods are the correct weight
• Ensures that only goods ordered and signed are received
• Compare the suppliers invoice with copy of purchase order, etc. and check the quantity billed to see if it is agreement with quantity ordered, unit price charge, terms of purchases and trade discounts.
• To measure weight or count all incoming products to ensure that the proper quantity product of product is delivered and subsequently charged for.
• To ensure all discrepancies between delivered quantity and Purchase Order are addressed immediately and in the event that this is not rectified at month-end, to provide a listing of such deliveries to Assistant Financial Controller to ensure all cost are accrued for the relevant month.
• To perform additional tasks assign to you by your Superior from time to time.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• University degree with 1-2 years of relevant experience.
• Attention to detail, good communication, and interpersonal skills.
• Proficient in Microsoft Office with system skills in Check SCM, SUN.
• A professional accounting qualification would be advantageous.

About the Company

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.