Receptionist, Private Wealth

The Receptionist serves as the first point of contact for Private Wealth clients and visitors, ensuring a professional and seamless client experience while supporting the day-to-day administrative and operational needs of the business.

Responsibilities

• Welcome and attend to clients and visitors, ensuring a positive client experience.
• Manage the daily operations and upkeep of the Private Wealth Lounge, meeting rooms and client facilities.
• Coordinate client services including visitor pre-registration, meeting room reservations, limousine bookings, airport meet-and-greet services and carpark arrangements.
• Prepare and serve refreshments to clients and guests.
• Manage incoming and outgoing mail, report distribution and client correspondence.
• Prepare and coordinate client welcome letter packages and onboarding materials.
• Assist with administrative matters, including name card orders, banking instrument redirection requests and new joiner onboarding support.
• Support invoice processing, vendor coordination and office inventory management.
• Conduct basic due diligence searches and maintain related records.
• Coordinate office events, facilities-related requests and other ad-hoc administrative support duties.
• Provide administrative support to management and business teams as required.

Skills

• Customer-Service
• Communication
• Hospitality-Industry

Requirements

• Diploma or equivalent qualification.
• Relevant experience in reception, hospitality, customer service or administrative support.
• Strong interpersonal and communication skills.
• Service-oriented with a professional and pleasant disposition.
• Good organizational skills and ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office applications.