Recovery, PMO - SPX Express
Shopee
Job Description
- Lead the design and execution of end-to-end recovery improvement initiatives focused on Stuck, Loss, Damage, and other cost-impacting areas
- Identify operational and process gaps, develop improvement plans, and ensure initiatives are delivered with measurable outcomes
- Use data-driven analysis to diagnose issues, track progress, and ensure continuous performance improvement
- Build and maintain management dashboards and performance trackers for visibility and alignment
- Collaborate closely with local, regional, and cross-functional teams to align on strategy, priorities, and deliverables
- Coach and guide team members, fostering a problem-solving and analytical mindset within the team
- Act as the key business partner to management, driving cost optimization and operational excellence
Requirements
- Bachelor's Degree in Business, Economics, Engineering, Data Analytics, Operations Management, or a related field
- Fresh graduates are encouraged to apply; candidates with up to 2 years of relevant internship or working experience in operations, project management, business analysis, or consulting-related functions are also welcome
- Demonstrated involvement in academic, internship, extracurricular, or project-based initiatives with measurable outcomes is an advantage
- Strong analytical and problem-solving skills, with the ability to interpret data and derive actionable insights
- Good communication, stakeholder management, and presentation skills, with the ability to collaborate effectively across teams
- Proficiency in Microsoft Excel and PowerPoint; familiarity with dashboarding tools (e.g., Tableau, Power BI, Looker Studio) is a plus
Skills
- Analytical
- Business Analytics
- Collections
- Communication
- Excel/Numbers/Sheets
- Looker
- Microsoft powerpoint
- Power BI
- Presentation
- Problem solving
- Project Management
- Stakeholder management
- Tableau
- Teamwork

