Regional Project Manager, Automation Business Partner
ZUS Coffee
Position Responsibilities
The Technical Project Manager (TPM) owns the end-to-end delivery of the team's projects — from scoping and planning through execution, stakeholder communication and go-live. The role serves as the connective tissue between business stakeholders (HQ departments, country teams) and the engineers/vendors building the solutions, ensuring nothing falls through the cracks and every initiative is tracked to completion.
As a TPM in Automation Business Partner department, you're not just tracking status; you use AI tools to quickly prototype concepts, validate them with stakeholders, then coordinate the real build with engineering.
- Own your areas end-to-end: planning, prototyping, delivery, adoption.
- Use AI tools to mock up ideas fast and test them before committing engineering resources.
- Keep plans, dashboards and risks visible and current.
- Be the go-to contact for stakeholders — clear, proactive, efficient.
- Coordinate handoffs to engineering only once an idea is validated.
Project & Delivery Management
- Own the project plan for each initiative with clear milestones, owners, dependencies and risks.
- Track status, blockers and timelines across a multi-project portfolio, and escalate proactively before issues become delays.
- Coordinate handoffs between business requirements, engineering build and deployment, remaining accountable until solutions are live and adopted.
- Maintain dashboards showing project health, delivery timelines and outstanding risks.
Stakeholder Communication
- Act as the primary point of contact for department heads and cross-country stakeholders on project status.
- Translate technical progress into business-friendly updates, and translate business urgency into technical priorities.
- Run regular status syncs, steering updates and executive-level reporting.
- Manage expectations transparently — surfacing trade-offs, delays and scope changes as soon as they're known.
Governance and Risk
- Establish lightweight but consistent delivery governance across projects — status cadence, documentation standards, change communication.
- Maintain the single source of truth for active projects, ownership and current status.
- Ensure risk assessments and rollback considerations are in place for anything touching production systems.
Cross-functional Coordination
- Work closely with the Business Analyst to ensure requirements are development-ready before build starts.
- Coordinate with engineering, data, and vendor partners (e.g. Lark, n8n, Claude/AI tooling) to keep delivery unblocked.
- Support UAT coordination and go-live readiness checks.
Qualification and Experience
- 3+ years in technical delivery, IT project management, or transformation.
- Comfortable being hands-on, not just coordinating.
- Practical use of AI tools (Claude, ChatGPT, Gemini, low-code builders) to prototype.
- Strong stakeholder communication across technical and business audiences.
- You'll thrive here if You prefer validating fast over over-engineering, and enjoy switching between strategic conversations and hands-on building.
